Employment Coordinator – $1,000 Hiring Incentive (Pullman, WA)

DIVISION: Employment and Training

LOCATION: Pullman - Employment & Training

REPORTS TO: Employment and Training Division Director

SUPERVISES: None

DATE OPEN: 06/09/2022

OPEN UNTIL FILLED

STATUS: Non-Exempt

40 hours per week, $21.65 - $23.42 per hour, DOE

Summary

Under general supervision, independently provides the entire range of complex employment and job training services and manages assigned caseload. Performs complex tasks such as determining eligibility for programs, administering and/or interpreting skill, interest, and aptitude assessments, identifying and analyzing employment barriers with job seekers, developing individual written employment plans designated to resolve barriers to employment, and guiding, monitoring and motivating participants to follow through with approved plans.

Examples of Duties & Responsibilities

  • Conducts interviews to determine participant’s eligibility for program and/or type of services; completes designated processes for participants who have been determined to be eligible and referred by other sources;
  • Conducts individual assessment and evaluation of a participant’s overall employment and training needs through in-depth counseling sessions; identifies employment barriers;
  • Develops individualized written employability plans with participants, independently or in coordination with other service providers, that provides for needs such as occupational/aptitude testing, training, supportive services, health, and medical care;
  • Motivates participants to achieve educational and/or employment goals; updates and adjusts employability plans as necessary; negotiates and writes training contracts;
  • Provides follow-up coaching and assistance to participants who have been placed into a training activity or unsubsidized employment;
  • Establishes and maintains working relationships with WorkSource system partners, educational and training institutions, employers, public agencies, and community-based organizations; serves as a member of local teams;
  • Negotiates and develops employment and/or training plans with participants; administers and interprets skill, interest, and aptitude assessments; participates in case staffing;
  • Conducts follow-up contacts with participants; provides input and implement strategies for corrective action plans;
  • Ensures nondiscrimination and equity in the delivery of services;
  • May serve as a program subject matter expert, providing technical assistance and staff training;
  • Builds relationships to develop understanding of participant’s needs and blend resources and services to meet them;
  • Provides targeted workshops to special populations;
  • Conducts outreach, develops and delivers presentations to WorkSource system partners, educational and training institutions, employers, public agencies, community-based organizations and agency staff.

Performs other duties as required.

Knowledge Skills, and Abilities

Knowledge of: All available Rural Resources and WorkSource programs and services; interviewing techniques and principles; agency policies and procedures; labor market trends, to include social and economic conditions; computer applications; and factors that commonly influence or motivate human behavior.  

 

Ability to: communicate effectively, orally and in writing, in both group and individual settings; conduct effective interviews; work in a team based environment; establish and maintain effective interpersonal relationships with participants, peers, management, partners, community based organizations, private employers, and state and public agencies; perform skilled computer and internet operations; work with diverse populations; administer skill and interest tests; facilitate workshops; coach and mentor participants; effectively interpret test results; exercise judgment in evaluating situations and making decisions; work in a fast paced environment demonstrating flexibility and ability to adapt to change; and recruit and engage participants into a system that provides a multitude of services to meet their needs.  

Required Education or Experience

Bachelor’s degree in a related field and one year of employment and training work experience or five years work experience in employment and training; or Any combination of related education and experience in employment and training equivalent to five years which would provide the applicant with the desired skills, knowledge and ability required to perform the job.

Required Certifications & Licenses

Preferred Certifications & Licenses

Valid driver’s license in state of residence. Auto insurance in the amount required by the State of Washington. Access to reliable transportation. Acceptable completion of criminal history background check.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, and keyboard reach.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Light to moderate lifting is required.
  • Ability to uphold the stress of traveling.
  • Regular, predictable attendance is required.

The work environment characteristics described are what is encountered while performing the essential functions of this job.

  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period.

Equal Opportunity Employer

Rural Resources Community Action provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.