2023 - 2024 Energy Assistance Information

The Energy season is from October 1, 2023 – September 30, 2024

The season, you will have the opportunity to apply Online or by Phone.  Please review the information below. 

Please Note:  The online application and phone message line will close when all appointment slots are full.  Appointments fill up extremely fast.  Call in or go online at the times shown below.  If you do not make it on the list, try the next time, or until you do.  

Stevens, Ferry, Pend Oreille, & Lincoln Counties Only

This program only provides service for people in Stevens, Ferry, Pend Oreille, and Lincoln Counties. If you need services in other counties please use the button below to find assistance in your area.

How to Apply Online

See below for the dates and times that you can access the online application.  Click the Apply Online button above to apply.  The link will only be active during the day/time stated below and until limit is reached.  

Dates to Apply Online:

Monday, October 2, 2023 at 11am

Thursday, February 1, 2024 at 11am

Monday, June 3, 2024 at 11am


How to Apply by Phone

See below for the dates and times to call  509-685-6161 or toll free at 866-260-2729Leave a message with your name, mailing address, and a working phone number.  Speak slowly and clearly, and spell the first and last name.

Please note: This is a message line only. No one will be answering this line.  The line will only be open during call-in time and until limit is reached.  

Dates to Apply by Phone:

Friday, December 1, 2023 at 11am

Monday, April 1, 2024 at 11am

What happens after you've applied?

An Energy Specialist will call you for your energy appointment Monday thru Friday between 9am and 4pm. Depending on the volume of applicants, it could be up to 90 days after leaving your contact info before we contact you for an appointment.  If your contact information changes, it is your responsibility to call and update us with your new information.  If the Energy Specialist is not able to reach you by phone after 3 attempts and/or leaving voicemail with no response, you will lose your appointment slot and have to reapply.

Energy Assistance Information

Low Income Home Energy Assistance Program (LIHEAP) is a federally funded program. The purpose is to assist qualified, low-income households with a one-time per season subsidy to help in meeting the home heating needs regardless of the heat source (wood, natural gas, electric, propane, oil, or pellets).

Avista's programs are changing!  You may be eligible for a monthly discount on your Avista energy bill.  Applying is quick and easy and there will be additional details released on how to apply on or after October 1, 2023.  Watch your mail or email for more information from Avista!

The Energy program is a supplement and not meant to pay all of your winter heating costs. You must continue to pay your energy bills.

Applying does not guarantee eligibility or assistance.  Funds are provided on a first come, first served basis until exhausted.  Funding is not guaranteed.