2020-2021 Energy Assistance Information

The Energy season is from October 1 – Sept 30

The first opportunity to apply will be October 1, 2020

There are now two ways to apply for Energy Assistance

How to Apply On-line

You, a family member, or friend can access the online application using the button below.


Dates to Apply Online:

Thursday, October 1, 2020 at 11am

Monday, February 1, 2021 at 5pm

Saturday, May 1, 2021 at 11am

The on-line application will close when all appointment slots are full for the month. Appointments fill up extremely fast. You should plan to be online at the time listed above.

How to Apply by Phone

You, a family member, or friend will need to call 509-685-6161 or toll free at 866-260-2729.

Leave a message with your name, mailing address, and a working phone number. 

Speak slowly and clearly, and spell the first and last name.

Please note: This is a message line only. No one will be answering this line.


Dates to Apply by Phone:

Tuesday, December 1, 2020 at 5pm

Thursday, April 1, 2021 at 5pm

Thursday, July 1, 2021 at 5pm

The phone message line will close when all appointment slots are full for the month.

What happens after you've applied?

An Energy Specialist will call you for your energy appointment Monday thru Friday between 9am and 3pm. Depending on the volume of applicants, it could be up to 60 days after leaving your contact info before we contact you for an appointment.

If the Energy Specialist is not able to reach you by phone, they will contact you by mail.

Energy Assistance Information

Low Income Home Energy Assistance Program (LIHEAP) is a federally funded program. The purpose is to assist qualified, low-income households with a one-time per season subsidy to help in meeting the home heating needs regardless of the heat source (wood, natural gas, electric, propane, oil, or pellets).

The program is to supplement, NOT to pay all of your winter heating costs.

YOU MUST CONTINUE TO PAY YOUR ENERGY BILLS. APPLYING DOES NOT GUARANTEE ELIGIBILITY OR ASSISTANCE.